Terms & Conditions / Privacy

Privacy (click here for Terms & Conditions)

Our Pledge to You

We pledge our intention to meet our obligations under this Privacy Policy statement, and to comply with the requirements of the Data Protection Act 1998.

General

This privacy statement sets out how XXXXXcomplies with European Union data protection requirements. This applies to the entire web site. Any changes to these policies will be posted on www.merseyway.com. You can also access this privacy statement via our homepage XXXX is committed to respecting your privacy. We have structured our web site so that, in general, you can visit us on the web without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this Privacy Policy. For your protection, we are registered under the Data Protection Act 1998 and have given all appropriate notifications to the Information Commissioner. Our registration number with the Information Commissioner is Z6134792.

This Privacy Policy will inform you of the following:

1. What personally identifiable information is collected from you on the website
2. How this information will be used
3. With whom the information may be shared
4. Links to other websites from our website
5. The security procedures in place to protect the information collected
6. What choices are available to you regarding collection, use and distribution of the information

   1. What personal information do we collect
   
   We may collect the following information about you:

   • your name
   • your age
   • your gender
   • your address
   • your telephone number (home or mobile)
   • your email address; and
   • general details of your household

   2. How this information will be used
   
   We respect your privacy and will only use your information to understand your needs and to provide you with a better service. In particular, we may use your information for the following reasons:

   • to log various usage and statistical information about your use of our website
   • to contact you either by email, phone or mail as part of our customer care procedures or in response to a communication from you
   • to send promotional email, newsletters or any other information which we think you may find interesting using the email address which you have provided
   • for market research purposes
   • for internal record keeping
   • to administer and improve our website and services and to advise you of any changes

   3. Who will we share your information with
   
   When you use this website and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement. We may disclose your information to:

   • our regulators, lawyers and accountants
   • third party service providers or agents acting on our behalf, including our managing agency DTZ.
   • our other group companies

   
   Other than these listed third parties, we will not sell, distribute or lease your personal information to anyone unless we have your permission or are required by law.

   4. Other websites
   
   Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.
   
   5. Security
   
   We understand the concerns you have about giving your personal details over the internet so we are rigorous about our security procedures. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
   
   6. What choices are available to you regarding collection, use and distribution of the information
   
   Your information
   
   Your information will be retained by us for as long as the purpose for which it was collected continues. It will then be destroyed although copies may be retained if required to satisfy legal, regulatory or accounting requirements. By law, you are entitled to request a copy of the personal information we hold about you. If you would like to submit such a request then please write to us at XXXXX, c/o DTZ, The Management Suite, Merseyway Shopping Centre, 1st Floor, 52-54 Great Underbank, Stockport, Cheshire, SK1 1PD, enclosing your postal details and a cheque for £10 payable to DTZ.

Opt-Out Procedure

Our site provides an opt-out facility so that you do not receive information if you choose not to. At any time you can contact us via the link on our website or at the address given at the end of this Privacy Policy indicating whether you want to opt-out to receive information from us. If you choose not to opt-out, whenever we send you information, we will always give you the opportunity to request that your details be removed from our marketing list.

Changes / Modification

If you believe that any information we are holding about you is incorrect or incomplete, please write to us as soon as possible by emailing us via the link on our website or by writing to us at XXXXX, c/o DTZ, The Management Suite, Merseyway Shopping Centre, 1st Floor, 52-54 Great Underbank, Stockport, Cheshire, SK1 1PD. We will correct any information which is found to be incorrect promptly

Changes to this Privacy Policy

If we change this policy, we will post the new policy on our home page. If the change means that we will use your information differently, we will notify you.

If you are no longer happy for us to continue to use your information in line with the new policy, then please contact DTZ, at The Management Suite, Merseyway Shopping Centre, 1st Floor, 52-54 Great Underbank, Stockport, Cheshire, SK1 1PD and ask for your details to be removed from the database.